Privacy Policy.

Effective Date: 15 April 2025.

This Privacy Policy describes how Living Undivided ("we," "our," or "us") collects, uses, and protects the personal information you provide when you visit our website www.parentcoaching.co.za or use our services.

We are committed to protecting your privacy and handling your data with care and transparency.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Contact us through the website form or email
Sign up for a consultation, newsletter, or workshop
Purchase coaching sessions or packages

This information may include:

Name
Email address
Phone number
Payment information (processed securely through third-party platforms)
Any personal information you share in your message or inquiry

2. How We Use Your Information

We use your information to:

Respond to inquiries or requests
Schedule and conduct coaching sessions
Send updates, resources, or newsletters you’ve opted into
Process payments and manage bookings
Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We may use trusted third-party services for tasks such as:

Website hosting and analytics (e.g., Google Analytics)
Payment processing (e.g., Stripe, PayPal)
Scheduling (e.g., Calendly, Acuity)
Email marketing (e.g., Mailchimp, ConvertKit)

These services may collect data according to their own privacy policies. We only work with providers committed to data protection.

4. Cookies and Website Analytics

Our site may use cookies and similar technologies to improve user experience and track basic analytics. You can choose to disable cookies through your browser settings.

5. Data Storage and Security

Your information is stored securely and only accessible by those who need it to provide services. While no system can be 100% secure, we take reasonable precautions to protect your information.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections or updates to your information
Withdraw consent for communications at any time
Request deletion of your data, where applicable by law

To exercise any of these rights, contact us at hello@parentcoaching.co.za.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 16 without parental consent.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, or how your data is handled, please contact us at:

Living Undivided
Email: hello@parentcoaching.co.za
Website: www.parentcoaching.co.za